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Samsung Logo

28 cu. ft. 4-Door French Door Refrigerator with FlexZone™ Drawer in Black Stainless Steel

Model # RF28R7201SG

 4.0 out of 5 (66 Reviews)

Available in 3 Color(s)

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FlexZone Drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.


Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.


Wi-Fi and Bixby Enabled

Use your smartphone to control the temperature and monitor your refrigerator remotely.


Twin Cooling Plus ®

Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.


Adjustable Shelves

Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.


High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.


Easy to Reach Controls

Accessibility (ADA Compliant).


2-Year Parts and Labor Limited Warranty on Ice Maker

For certain French Door Refrigerator units purchased between 10/1/20 and 9/30/21.

Features:

  • With an extra-large capacity, this sleek refrigerator features our FlexZone™ Drawer which has four temperature settings for storing various food items.
Key Features
Ice Max Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
ADA Compliant Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
FlexZone Drawer Yes
High-Efficiency LED Lighting Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves 5
Gallon Bins Yes
EZ-Open Handle™ Yes
2-Minute Door Alarm Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Ice Blue
Child Lock Yes
Filter Indicator Yes
Handles Flat Handle
Water Filter HAF-QIN (Included)
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Sabbath Mode Yes
Adjustable Shelves Yes
Modern Look Design Yes
Refrigerator Design
Type 4DR French Door
Color Fingerprint Resistant Black Stainless Steel
Number of Doors 4
Depth Regular (30" and above)
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins Yes
Total Bins 6
Drawers 2
Foldable Shelves 1
Fixed Shelves 3
Interior Light TOP LED(6EA x 2)
Slide-In Shelf 1
Spill proof shelves Yes
Fingerprint Resistant Finish Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
FlexZone Drawer
Total Capacity (cu. ft.) 3.8 cu. ft.
EZ-Open Handle™ Yes
Temperature Zones Meat/Fish (29°F) Cold Drinks (33°F) Deli/Snacks (37°F) Wine/Party Dishes (42°F)
FlexZone™
Total Capacity (cu. ft.) 3.8
Drawers 1
Temperature Zones 4
Freezer Features
Total Ice Capacity (lbs.) 4.2
EZ-Open Handle™ Yes
Drawer Divider Yes
Interior Light Bottom of Refrigerator Door, High Efficiency LED, 1ea
Bins 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 755 kWh/Year
Volt/Amps 115V/60Hz/5.0A
Capacity
Total Capacity 28 cu. ft.
Refrigerator Capacity 15.9 cu. ft.
Freezer Capacity 8.3 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 36 1/2" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 34" D
Shipping Dimensions 38 1/4" W x 75 3/4" H x 36 1/4" D
Net Depth with Door Handle 36 1/2"
Net Height with Hinge 70"
Net Height without Hinge 68 7/8"
Net Depth w/o Door Handle 34"
Depth without Door (in) 29 3/8"
Width 35 3/4
Weight
Product Weight 328 lb.
Shipping Weight 351 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years 10-year Part and 5- year Labor on Digital Inverter Compressor

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0

out of 5 (66 Reviews)

74% of reviewers recommend this product.

MOSTLY A NICE FRIDGE

Submitted by fewd - the finger print less finish is truly that and i'm pleased with it. my older fridge had a upper and two side led light bars and bin lights, the newer more expensive model only has the ceiling light bar and while it has decent illumination, the older model was better lit, the bin lights were really a nice feature. also the older model has a long, thin, clear bin on the front of the freezer bin as well as the slide out drawer, this model has the projections to attach the bin but apparently the bin is no longer put on this model
Originally posted on Samsung.com

Yes, I recommend this product

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It's so pretty

Submitted by melonmikey - i purchased a 4 piece kitchen package based on this fridge. i had never purchased new kitchen appliances before and chose this set based on looks and it was in my price range. it is huge!!! previously we had a "regular" fridge plus an extra one in the garage. we no longer need the extra one as this one holds everything. i love the middle drawer, we use that for quick after school snacks for the kids. we've only had this kitchen set for 3 months and hope to be just as happy with it for years.
Originally posted on Samsung.com

Yes, I recommend this product

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It's so pretty

Submitted by melonmikey - i purchased a 4 piece kitchen package based on this fridge. i had never purchased new kitchen appliances before and chose this set based on looks and it was in my price range. it is huge!!! previously we had a "regular" fridge plus an extra one in the garage. we no longer need the extra one as this one holds everything. i love the middle drawer, we use that for quick after school snacks for the kids. we've only had this kitchen set for 3 months and hope to be just as happy with it for years.
Originally posted on Samsung.com

Yes, I recommend this product

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I love the whole thing. Love the space

Submitted by Diana - really like the look. looks good in my kitchen. flexzone is very convenient.
Originally posted on Samsung.com

Yes, I recommend this product

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I love the whole thing. Love the space

Submitted by Diana - really like the look. looks good in my kitchen. flexzone is very convenient.
Originally posted on Samsung.com

Yes, I recommend this product

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Issues with ice maker/water dispenser

Submitted by Ferggie - owned the appliance for 13 months now. ice maker/water dispenser has had several issues. one repair.
Originally posted on Samsung.com

No, I do not recommend this product

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Easily scratched surface

Submitted by Holly W - we waited 4 months to receive our new refrigerator due to supply issues. please be warned that the stainless steel anti-fingerprint surface scratches very easily. when we put the door handles on, the ends are very rough/sharp and scratched our door. very disappointed in the fragileness of the surface paint. we are happy with the frig so far otherwise just bummed about the surface scratches.
Originally posted on Samsung.com

No, I do not recommend this product

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Do not buy!

Submitted by Dmoff - don't waste your money unless you want to replace in 2 years. little over 2 years icemaker quit working. although we purchased the extended warrantee from best buy, they consider the ice maker an "accessory" and do not cover replacement. unbelievable considering it is not an add on to this fridge. we are told parts are no longer available to fix, so samsung continues to sell a faulty product with no way to fix it. if you have no problem spending $2,700+ and picking up a bag of ice every other day, this fridge is for you. will never buy another samsung product or recommend one.
Originally posted on Samsung.com

No, I do not recommend this product

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A few short comings.

Submitted by Gregk917 - i should have been more complete in my shopping. disappointed in that the water dispenser is slow plus does not measure the ounces, the crushed ice spits out and on floor, shelves didn't work need to work on that probably take one out to get some more heighth and lose a shelf. it will be ok but disappointed in myself for assuming an expensive frig contained 10 year old technology. would not buy again.
Originally posted on Samsung.com

No, I do not recommend this product

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Defective ice maker!!

Submitted by Leslie - the ice maker on this refrigerator is defective. it melts abd refreezes amd locks up! it started doing this after 6 months of purchase. after multiple times of defrosting and resetting it finally stopped working. we had service repair come out when it was still under warranty and it kept doing it and he said the next time they have to come out it would be $300! absolutely unacceptable for a nearly $3000 refrigerator! i am really sad because i love everything else about the refrigerator. however having a faulty icemaker ruins everything :(
Originally posted on Samsung.com

No, I do not recommend this product

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True to its name

Submitted by Tesa662 - I bought this a few months ago and have not regretted it.
Originally posted on Samsung.com

Yes, I recommend this product

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Love it!

Submitted by jervintx - I was a little concerned it would be too big, but it's absolutely great
Originally posted on Samsung.com

Yes, I recommend this product

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Best Refrigerator, especially the cooling Area.

Submitted by Besslytiju - I brought this in July, its good, large space for Freezer, and Cooling space separately
Originally posted on Samsung.com

Yes, I recommend this product

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icemaker litteraly melted

Submitted by unhappy customer - the fridge is dandy and all but the icemaker freezes over and the method to thaw as instructed by a samsung certified service technician damaged the unit. samsung refuses to do anything about it. waiting on another tech to come out for a second opinion. their customer service reps are polite and helpful but the company is kind of hot garbage. they've known about this issue with the ice maker for years, they've done nothing about it and honestly this will be the last product i purchase from samsung. be aware this is not specific to this refrigerator model, this will happen with any samsung refrigerator with a the ice maker in the main body of the refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

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Great refrigerator

Submitted by Jswirl28 - I bought roughly about 6 months ago and have had no issues
Originally posted on Samsung.com

Yes, I recommend this product

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Love it

Submitted by Lady T - Sooo excited I brought this frig. It's all I ever wanted. I especially love that I can control it by my phone and that it lets me know when someone in my home is standing with the door open. It is the best.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Overall it's a great fridge

Submitted by Artlive - I have a big family and need a big fridge. I got very good deal on Samsung fridge, and it is amazing. I had some issue with ice maker but warranty covered it.
Originally posted on Samsung.com

Yes, I recommend this product

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Spacious and great features

Submitted by DomsDad8 - This is the best appliance I own.... I highly recommend this.
Originally posted on Samsung.com

Yes, I recommend this product

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Ice Maker is flowing again

Submitted by ReneeRock - Technician showed on time and did an awesome job getting ice maker fixed and answering questions.
Originally posted on Samsung.com

Yes, I recommend this product

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28.5 cu refrigerator

Submitted by Kawgirlz - Bought in January. Ice maker can not be repaired. No service available.
Originally posted on Samsung.com

No, I do not recommend this product

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big

Submitted by Walt - available , delivered on time, good design nice color
Originally posted on Samsung.com

Yes, I recommend this product

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Not happy

Submitted by Unhappy - Uneven doors that local dealer service could not straighten, supposed to be contacted by Samsung but have not heard from them; a liquid was spilled on the shelf above the drawers and I can't remove that long expanse of glass to clean it and it looks horrible. Can't find anything in the manual or online on cleaning that area.
Originally posted on Samsung.com

No, I do not recommend this product

Beautiful appliance

Submitted by JennyG - I modeled my kitchen against this one piece. I love the black stainless steel and got the matching stove and microwave.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Ice capacity

Submitted by Em Me Jones - We bought our SamSung refrigerator about 3 months ago. I like the 2nd drawer...perfect to store drinks. I also like that it makes and stores more ice than our previous SamSung; we never run out.
Originally posted on Samsung.com

Yes, I recommend this product

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great refrigerator

Submitted by fridge lover - bought this 2019 and I love it...nothing I would change or wish It had..great fridge
Originally posted on Samsung.com

Yes, I recommend this product

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Looks great!

Submitted by Fern - I replaced my old Samsung fridge. This one has extra door drawer that's nice for deli
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Super cool!

Submitted by 242wallabyway - I bought this fridge as a replacement for our 10 year old fridge and sooo far so goooood! It keeps every thing cool and the second compartment comes very handy. enough space for all our ice creams, meats, and waffles! Hopefully this fridge will last me longer than my old fridge!
Originally posted on Samsung.com

Yes, I recommend this product

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Love the flex zone

Submitted by Big Daddy B - We've had our fridge for 3 months now and do not regret or purchase what so ever. Love the room and the flex zone it's great. We put warm cans in and hit the blast chiller and within an hour it feels as though we put them in the freezer to get cold. Best fridge we've ever owned hands down.
Originally posted on Samsung.com

Yes, I recommend this product

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We love our new refrigerator

Submitted by Jerwayne - Plenty of space and great features! We have more space for cold cuts and cheese.
Originally posted on Samsung.com

Yes, I recommend this product

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Broke after 8 months

Submitted by Ashley - We bought this fridge with the entire matching set on 12-18-19. The ice maker has already broke and it's only been 8 months. Thankfully it's under warranty but they have been to My house twice to fix it and still haven't been able to!
Originally posted on Samsung.com

No, I do not recommend this product

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Great Refrigerator!

Submitted by Sam Sung - I purchased this refrigerator a month ago. It's great! The overall design is smart and efficient. I chose the black stainless steel model and It blends in well with my existing appliances. I'm very pleased.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Beautiful AND Well-Designed!!

Submitted by Upstater - My sister recommended this refrigerator, and I am SO GLAD she did! Not only is the middle drawer very helpful to retrieve items (like bottled drinks and sandwich meat), but the appliance is genuinely beautiful and fingerprint-resistant!
Originally posted on Samsung.com

Yes, I recommend this product

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Ice maker sucks

Submitted by Mahen - purchased this last year from best buy. look wise, no other fridge can beat this. the black stainless steel color looks gorgeous. the flex drawer in between is very comfortable for storage and very easily accessible. one of the main thing one would look for in a refrigerator is the ice maker and i am sorry to say that the ice maker sucks. compared with ge, lg and frigidaire icemaker and i was pretty impressed by the way ice was dispensed from them. in samsung the ice dispensing process is not seamless and you would never be able to get ice without ice or water dropping out.
Originally posted on Samsung.com

No, I do not recommend this product

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Very convenient!

Submitted by enovin - Refrigerator design presents variety of options for food storage. Drawer is especially valuable. Innovative separators allow many ways to divide your goods. Freezer on the bottom is the right position technically and convenient to use. The size of the freezer is ample. Water/ice dispenser with lighted area and lighted control buttons are very helpful. Though I had an issue, when refrigerator was just installed, with water dripping from the dispenser. But I was able to restore hermetic fit of the tubing with the help of instructions in the manual.
Originally posted on Samsung.com

Yes, I recommend this product

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Great Refrigerator

Submitted by Robnbett - I've had this refrigerator for about three weeks now and absolutely love it. It replaced a slightly smaller side-by-side unit. What a difference! The shelves can be configured in numerous ways that allow you to store just about anything. It runs quietly also, which is a very nice improvement over the unit it replaced. This is just a very well designed refrigerator!
Originally posted on Samsung.com

Yes, I recommend this product

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Beautiful looking fridge.

Submitted by Alyssa grace - Bought this fridge about 3 months ago and it stopped making ice. No it wasn't froze over. We had the technician out ofay and he explained that we were given old software for and new hardware (the fridge) this resulted in I having to upgrade the mother board . Nice not having ice for over two weeks until the technician could come though. The technician was great though and our fridge looks pretty. I hope nothing else happens.
Originally posted on Samsung.com

Yes, I recommend this product

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Great features, quick delivery.

Submitted by Syncreation - I bought this fridge at Memorial Day time (COV pandemic) because my old fridge died suddenly. Costco is my 1st choice but delivery after a month! Every shops around my home is a week or more. Samsung web site is really reasonable: 3 days delivery, and I got a nice fridge right after 3 order days.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Refrigerator is horrible!

Submitted by Disappointed - We bought it 10 months ago and it doesn't work and Samsung is refusing to make good on the warranty.
Originally posted on Samsung.com

No, I do not recommend this product

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Touch dispenser does not work and Samsung refuse

Submitted by Tom M - I biught about 11 months ago and the touch display stopped working for water and ice. Put in many tickets but never resolved other than to get a different one
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Samsung Refrigerator

Submitted by Fred - My wife and I bought this refrigerator for it's appearance but it's functionality is outstanding and Samsung service is commendable.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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It is so big

Submitted by Golfergirl - I have had it for 8 months and live it so much I ordered a stove and microwave to match it
Originally posted on Samsung.com

Yes, I recommend this product

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Great refrigerator

Submitted by Hugo - Buy this refrigerator two months ago and I'm super happy because it's the best purchase you made
Originally posted on Samsung.com

Yes, I recommend this product

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Nice Lines

Submitted by VBCoach - Bought it a couple of months ago and it seems like a good purchase. Initially there was some water leaking from the water/ice dispenser but it eventually stopped. So far so good!
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Best Fridge I've Ever Owned

Submitted by Dbritt - My whole family is enjoying our new Samsung French Door fridge with bottom freezer. We especially like the separate fresh vegetable drawer.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great size

Submitted by Gerardo - i bought this a month ago and i love the space, it has a great cooling element as well
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great refrigerator

Submitted by Hugo - Buy this refrigerator two months ago and I'm super happy because it's the best purchase you made
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Very nice fridge

Submitted by Crazykme - This was a replacement for my warranty on my previous Samsung fridge. I liked it is why I got another Samsung. I would have liked more adjustability with the shelf's. You can remove a shelf but not really adjust them like on my old one. Hooking up the smart app required tech support. My only other complaint is it drips water from dispenser so I now have a big water spot that won't clean off. I do like the ability to adjust temperature in drawer and fridge to different numbers. We put drinks in the drawer on a cooler temperature so they are super refreshing.
Originally posted on Samsung.com

Yes, I recommend this product

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Nice looking but missing shelving flexibility

Submitted by Drcrod - I love the black stainless steel color. The freezer drawer is nicecand big. The flex zone is really nice. You can probably fit 40 watter bottles in there The lack of flexibility in arranging the fridge shelves is disappointing. Gallons of milk and other tall containers dont fit. You can possibly store two gallon milk in door but thats it.
Originally posted on Samsung.com

No, I do not recommend this product

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Love it Love it Love it

Submitted by Bert - Nice the ice maker is slow but still better than the slim indoor designs that keep breaking.
Originally posted on Samsung.com

Yes, I recommend this product

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Filter part number? Seriously?

Submitted by BRIAN JOHNSON - where is the water filter part number? it is not listed anywhere on the product page or the user manual. the part # should printed in the user manual & also on the product info inside the frig on the left, or even on the filter twist knob. i searched filters & following the suggestions here looked at the specs. none of them listed this frig part numbers. so samsung doesn't sell a compatible filter? something is wrong. i love this frig though the ice maker isn't what i like. the cubes are cloudy & small. would love larger & clear ice cubes. my previous frig did this amazingly though it was built in 1996 so maybe no one makes a good ice maker anymore. one of the specs you can't review before buying a frig is what the ice looks like, no store ever sets up the ice maker. live an learn.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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